Shipping and Delivery Policy
Last updated: January 2025
Digital Services Company
OnlyDevs provides digital development services and consulting. We don't ship physical products, but we do deliver digital solutions, code, documentation, and consulting services.
1. Types of Deliverables
Digital Products
- • Source code and applications
- • Documentation and guides
- • Architecture diagrams
- • Configuration files
- • Technical specifications
Service Deliverables
- • Consulting reports
- • Audit findings
- • Training materials
- • Implementation guides
- • Best practice recommendations
2. Delivery Methods
Source Code & Applications
- Git Repositories: Code delivered via GitHub, GitLab, or client's preferred platform
- Cloud Deployments: Applications deployed directly to client's infrastructure
- Package Delivery: Compiled applications delivered via secure file transfer
Documentation & Reports
- Email Delivery: Secure PDF delivery to designated recipients
- Client Portals: Access through dedicated project dashboards
- Collaborative Platforms: Shared via Notion, Confluence, or client systems
Training & Consulting
- Live Sessions: Virtual meetings via Zoom, Teams, or client preference
- Recorded Content: Training videos delivered via secure links
- Interactive Workshops: Hands-on sessions in client environments
3. Delivery Timelines
| Service Type | Typical Timeline | Delivery Method |
|---|---|---|
| Consulting Reports | 3-5 business days | Email/Client Portal |
| Code Reviews | 2-3 business days | Git Comments/Report |
| MVP Development | 4-8 weeks | Git Repository/Deployment |
| Full Applications | 3-6 months | Milestone-based delivery |
| Training Materials | 1-2 weeks | Digital Platform |
4. Quality Assurance
All deliverables go through our quality assurance process:
Code Deliverables
- Peer code review
- Automated testing
- Security scanning
- Performance testing
- Documentation review
Consulting Deliverables
- Technical accuracy review
- Stakeholder validation
- Format and presentation check
- Actionability assessment
- Client feedback incorporation
5. Client Responsibilities
To ensure smooth delivery, clients should:
- Access Provision: Provide necessary system access and credentials
- Feedback Timeline: Respond to review requests within agreed timeframes
- Environment Setup: Ensure target environments are ready for deployments
- Communication: Maintain clear communication channels with our team
- Acceptance Testing: Complete user acceptance testing promptly
6. Delivery Confirmation
We confirm delivery through:
- Email Notifications: Delivery confirmation with access instructions
- Client Sign-off: Formal acceptance process for major deliverables
- Documentation: Delivery records maintained for project tracking
- Support Period: Immediate post-delivery support window
7. Delays and Issues
If delivery delays occur:
- • We notify clients immediately of any potential delays
- • Provide revised timelines with explanations
- • Offer interim deliverables where possible
- • Discuss impact mitigation strategies
- • Adjust project scope if necessary
8. Post-Delivery Support
After delivery, we provide:
- Bug Fixes: 30-day warranty on development deliverables
- Documentation Clarification: Follow-up support for deliverable questions
- Implementation Assistance: Guidance during deployment and adoption
- Knowledge Transfer: Team training on delivered solutions
9. Contact Information
For delivery inquiries or support:
Email: hello@onlydevs.in
Project Updates: Delivered via your preferred communication channel
Emergency Support: Available for critical delivery issues